Shipping policy

Thank you for shopping with RKKO Cosmetics. We are committed to delivering your skincare essentials promptly and securely. Please review our shipping policy below:

Free Shipping in Europe

Enjoy free standard shipping on all orders over €50 within Europe. This offer applies to both domestic and international shipments across European Union countries.

Shipping Rates

  • Orders under €50: Standard shipping rates apply based on the destination country.

  • International Orders: Shipping fees are calculated at checkout, depending on the delivery address.

Processing Time

All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times are as follows:

  • Latvia: 1–3 business days

  • Other EU Countries: 3–7 business days

  • International Orders: Varies by destination; typically 7–14 business days

Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs processing or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment through the carrier's website.

Customs and Import Duties

For international orders, customs duties and taxes may apply upon arrival in the destination country. These charges are the responsibility of the customer and are not included in the shipping fees paid at checkout.

Lost or Damaged Items

If your order is lost or arrives damaged, please contact us immediately at support@rkkocosmetics.com. We will work with the carrier to resolve the issue and ensure you receive your products in perfect condition.

Contact Us

For any questions or concerns regarding shipping, please reach out to us at:

  • Email: support@rkkocosmetics.com

  • Phone: +37120246001

Thank you for choosing RKKO Cosmetics. We appreciate your business and look forward to serving you.